Recent studies have argued that, with the advent of new technology and new working practices, sales jobs have become deskilled. Your job as a sales assistant is to help customers choose which goods they want, process payments, and maintain a solid level of customer service with your great customer service skills. A Sales Assistant needs to creatively schedule training for his employees in a focused manner that will allow the employee stay useful in the workplace and get new knowledge so that both the business and the worker not suffer from delays and work related stress. A Sales Assistant should ensure the teams understand the company's goods or services and can quickly take a client through them, therefore, instilling faith, trust and respect in the customers which in turn creates a positive customer experience. Core Skills Required to be a Sales Assistant Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Seeing Potential Problems: 40 Useful Performance Feedback Phrases, Seeing Potential Problems: 15 Examples for Setting Performance Goals. Pay attention to signs and how products are grouped on the shelves. Self management is all about being organised. A sales assistant is an employee who works for a retail company and is charged with the duty of relating with customers to ensure smooth transactions between the company and customers. Problem Solving: 40 Useful Performance Feedback Phrases, Problem Solving: 15 Examples for Setting Performance Goals. Take the initiative and ask your manager if they would like you to tidy up products on the shelves or check the stock levels. They also prepare and distribute monthly reports to clients to update them on sales activities. The main skills and abilities requires of sales assistants can be summarised under the following headings: 1. personal characteristics: attitudes and outlook; people wh… You’re there to help with customer queries and help their problems melt away. Being organised means keeping your cool and being able to handle more than one task at once – or knowing how to shrink the number of tasks while still providing good customer service. Can you recommend a product you know would satisfy the customer’s needs and make them feel like it would make their life a little better if they bought it? Sales assistant job description Sales assistants can be found in a variety of retail venues and locations, from small retail stores on a High street to large superstores in shopping malls. Customer Service is the ability to cater for the needs of the client by providing excellent customer service without compromise. Retail skills and characteristics that typically come naturally Sales Assistant Job Responsibilities: Maintains promotional databases by inputting invoices and bill-back data. Hence, the ability to align one’s personal goals, workflows, and schedule with those of others is an important skill for sales professionals. Customer Oriented is a skill that focuses primarily on the client as the King offering quality services that meet the customer's expectations with an aim to inspire people rather than just try to sell their product. You’re not going it alone – you’re part of a team! Great sales assistants knows they’re part of a bigger team. Written by EMPLOYEEPEDIA on 23 April 2017, Copyright (c) 2008 - 2020 - EmployeePedia.com, Poor Employee Performance Feedback: Sales Assistant, Good Employee Performance Feedback: Sales Assistant, Outstanding Employee Performance Feedback: Sales Assistant, Employee Performance Goals Sample: Sales Assistant, Skills needed to be a statement distribution clerk, Skills needed to be a registered sales assistant. Soak up the basics and show you’re ready to take on extra responsibilities and training. Displaying a broad and flexible skill set that meets the most common retail workplace needs will make you a desirable candidate, and even increase your chances of landing an interview. Customer Oriented: 40 Useful Performance Feedback Phrases, Customer Oriented: 15 Examples for Setting Performance Goals. Surrey County Council Apprenticeships and Early Careers, Department of Health & Social Care (DHSC) Careers, St. James’s Place Financial Services Careers, Personal Independence Payment form change, National Skills Fund : Latest Information, Covering shifts for other employees – they would do the same for you, Pulling together in busy periods like the Christmas shopping season or Black Friday, Asking your manager in advance how to deal with common retail situations like customers demanding a refund. Presentation Skills: 40 Useful Performance Feedback Phrases, Presentation Skills: 15 Examples for Setting Performance Goals. If one customer interrupts while you are serving another, you can decide if their problem is easily solved – like directing them to the area where they can find a product they are looking for – or if it might take longer. Find out more about some of the organisations offering high quality training and work opportunities to young people. Merchandising? What do you do when there is a quiet period? We recently surveyed over 1,273 Executive Assistants in our State of The Executive Assistant Facebook group and found that monday.com was their favorite productivity tool to use. A Sales Assistant should, therefore, emphasize the need and accuracy of these reports and plans to ensure they are delivered promptly, and the details within are accurate adhering to the company's policies and regulations without compromise. Q: What are the most important skills to learn as an executive assistant? A Sales Assistant needs to see potential problems before they occur and work to stop them early enough, he also has to stay ahead of the flow not to be caught you by upcoming issues that could be easily prevented if they were noted soon enough. If you’ve got the skills below, you’ll impress interviewers at retail job interviews of all kinds – including sales assistant jobs. Always stay calm, even when the customer is angry. Skills needed to be a Sales Assistant If you’re confident, love working with the public and can boast bags of stamina – this is the job for you! Can you multitask, and handle customer enquiries from more than one customer while you are keeping the shop floor neat and tidy? More Retail Skills . Sales Ability is the skill to understand your product's features and being able to present their benefits accurately and persuasively to the customers. Never frown, cuss, gossip or be rude about anyone on the shop floor. Find out more about teamwork skills here. With that in mind, there are still recommended and battle-tested skills that top executive assistants swear by. They maintain accurate customer database by creating and updating customer profile. E commerce? They are usually only angry because they have a problem and they are worried it can’t be solved. Core skills are often tagged onto job descriptions to find or attract employees with specific essential core values that enable the company to remain competitive, build relationships, and improve productivity. They could help you sell your way to the top in the retail career of your dreams, even if you don’t have a degree. Treat them like their problem matters, and show them you are doing everything you can to find a solutions. When you stay positive, you are lifting the spirits of all the other retail employees on the team, making their job easier. PROFESSIONAL SKILLS Aside from having excellent customer service and sales skills, you could work your way up the ladder by displaying marketing skills. That’s exactly what we asked our community of rockstar admins. Product Knowledge is an essential sales skill to understand the features of your product allowing you to present the benefits compellingly and accurately to the customer. satisfying the customer expectations. These include, empathy, active listening, patience, adaptability, communication skill, and more. Additionally, with plenty of part-time roles available, a job as a sales assistant is a good choice for students to fill their pockets and build transferable soft skills. A Sales Assistant must develop the confidence and capability to offer excellent presentations and captivate the audience when the need arises; it requires a lot of preparation to stand out from the crowd, and a manager should be willing to invest in it. Sales, management or the business side of things? When a customer comes into a store and asks you a question, they have a problem and they expect you to solve it. Our work with Employers, organisations & Govt, Our work with Teachers & Careers Education. More details of how […], The COVID-19 pandemic has created a real sense of confusion and uncertainty for students, with question marks raised over the […], © 2020 Youth Employment UK. A Sales Assistant must understand that pleasing customers is directly connected to the success of the business, therefore, must create a superior customer experience culture in the company that every employee should follow in ensuring all the customers are treated as they should. In the world of retail, customer problems might include wanting to know where a product is in the store, or if it is in stock. Talking, listening and forming bonds is all part of a great sales technique that comes across as authentic and genuine. Active listening is one of the most important parts of empathy, or putting yourself in someone else’s shoes. Interpersonal Skills. Writing Reports and Proposals is the ability to record business reports and plans for the company or project following the policies and procedures of the company. This is just going to spoil a customer’s shopping experience. Listening is so important in retail, but you won’t be surprised to learn that speaking is important too. Home » Articles & News » What retail skills do you need for a sales assistant job? You don’t need to be loud, just give the impression through words, eye contact and body language of being welcoming and ready to help. 8) Collaboration. Let’s look at some of these skills and traits in more detail below. Data Entry: 40 Useful Performance Feedback Phrases, Data Entry: 15 Examples for Setting Performance Goals. They should be excellent communicators with outgoing and friendly personalities, conducive to achieving positive sales experiences for customers. One of the most important retail skills you can pick up is active listening. Success in retail requires numerous sales associate skills. If they need your sales help, you can politely say you’ll be with them shortly, or direct them to another sales assistant who is free and able to help. For instance, you’ll know that customer queries take priority over longer tasks like stock checking. Different stores will emphasize different skills, so … Help colleagues if they are struggling with customer queries or workloads. Sales Assistant Skills If you do not enjoy dealing with the public, a career as a sales assistant is definitely not the right move. The primary duties of this role include preparing sales presentations by compiling data, developing presentation formats and materials, maintaining promotional database by inputting invoice and bill-back data, safeguarding customer database by inputting customer biography and updates, preparing and distributing monthly reports, updating managers by consolidating, analyzing and forwarding daily action summaries, resolving order and inventory problems by investing data and history, identifying alternate means for the filing warrants, notifying managers and customers, providing product, promotion and pricing information by clarifying customer request, selecting appropriate information, forwarding information as well as answering questions. Which skills would you need to work on? Sales teams rarely operate as a one-person army. A Sales Assistant should prioritize hard skills over educational backgrounds when it comes to data entry because experience and familiarity with the common workplace software, attention to detail, confidentiality and databases is critical. Interpersonal skills also involve active listening, an ability essential to being successful at sales - you must really listen to what the customer or client needs or desires, and fit what you are offering to their needs. They want the shop to be a haven where they can forget about their cares, and sales assistants play a big part in giving them that positive retail experience. Working in retail helps you gain and develop several skills and characteristics that you can later in life. Sales Assistant responsibilities include: Ensuring high levels of customer satisfaction through excellent sales service Maintaining outstanding store condition and visual merchandising standards Assist with the sales process by maintaining a fully stocked store Many heads of office in the retail sector started out as shop assistants. Great sales technique is down to how well you can understand, connect with and form a bond with the customer. Problem solving is a Young Professional skill that may sound very technical, but really it’s about keeping a clear head to find a solution. This means really listening to what the customer wants, not just letting the words wash over you. A high-quality sales assistant has outstanding communication, teamwork, and interpersonal skills, to ensure a good rapport with customers and staff. Be ready and motivated to learn new things. Training is the ability to expand the knowledge base by learning new truths that are useful in the workplace. According to Sandler Sales Training, only 7% of communication relies on the content of what you say, whereas 38% of communication is about other attributes of communication such as tonality, etc. Sales assistants also have to notify customers of company policies such as refunds, warranties etc. A Sales Assistant must bring up a team that is enthusiastic and passionate about their products as well as eager and confident to share the benefits with the waiting market using conventional and creative sources of information that the company has come up with. A Sales Assistant has a fundamental role in finding ways to address all types of problems through having a good method to use when approaching a problem without being ineffective, favoring or causing painful consequences. Which skills do you already have? Good retail skills involve being able to manage your own time. All rights reserved. Hard skills are usually listed on an applicant's resume to help recruiters know the applicant's qualifications for the applied position. Here are the skills for administrative assistant that really pay the bills. Can you prioritise which tasks are the most important? However, if you are confident, enjoy conversing with people and have a lot of stamina; this could be the ideal fit. As a sales assistant you will have to manage the stores inventory, and product display while overseeing product purchase and replacement. This may include education, previous job experience, certifications and technical skills. Sales Ability: 40 Useful Performance Feedback Phrases, Sales Ability: 15 Examples for Setting Performance Goals. You can help them through this! Customer Service: 40 Useful Performance Feedback Phrases, Customer Service: 15 Examples for Setting Performance Goals. Don’t fret over it – stay positive and move on with your day. Updates managers by consolidating, analyzing, and forwarding daily action summaries. There are hundreds of ways to play an active role as a sales assistant when things are quiet. Communication and Interpersonal Skills When Interfacing With Customers As a sales associate, you are interacting with people all day long. For example, ask your manager how to handle customers who want a refund, or customers who demand to see the manager. A recruiter, therefore, needs to review the applicant's resume and education to find out if he/she has the knowledge necessary to get the job done. On the phone, the tone of voice, volume and pace of a sales rep’s speech are surprisingly important sales skills. While core skills are more difficult to quantify and less tangible, hard skills are quantifiable and more defined. Problem Solving is the skill of defining a problem to determine its cause, identify it, prioritize and select alternative solutions to implement in solving the problems and reviving relationships. A sales assistant should have a good command of the following hard skills to succeed in her job. Buying and selling is all about forming a connection with the customer. You can organise stock on the shop floor, and you can organise how you spend your time productively in your working hours. For example, a sales assistant in a clothing store should be able to advise customers on sizes, colours and styles and suggest alternatives that are in line with customers’ tastes and preferences, while a sales assistant in an electronics store needs a knowledge of the latest technology, familiarity with the most recent market developments and an ability to illustrate the technical specifications of a device or piece … A sales assistant helps customers choose from an array of goods and services, as well as process payment for those goods and services. We ranked the top skills based on the percentage of Sales Assistant resumes they appeared on. Examples of using teamwork to boost your retail skills: You can use your teamwork skills for great customer service too, by offering them a range of choices with the benefits of each, and helping them feel part of the decision-making. Clearly, the responsibilities are more than a walk in the park for a sales assistant. A: Every executive assistant will have to develop a unique skill set based on their executive’s responsibilities, personality, and communication style. Ask your manager and team members questions to help you know in advance how to handle a customer’s problem. Data Entry is a skill to key in information from various sources as directed by the management while keeping to the policies and procedures of the company and ensuring they are accurate. Product Knowledge: 40 Useful Performance Feedback Phrases, Product Knowledge: 15 Examples for Setting Performance Goals. Find out the top 10 core skills you need to master as a sales assistant and what hard skills you need to know to succeed in this job. Training others: 40 Useful Performance Feedback Phrases, Training others: 15 Examples for Setting Performance Goals. One of the most important retail skills is having a positive attitude. They may be requesting a refund. If you serve a difficult customer, bounce back quickly. The retail skills you need to be a great sales assistant can be learned on the job, but you might already have them – and once you know what they are, you can build them over time. If you are on the shop floor as a sales assistant, you are working face to face with customers, so you need good communication skills! Here are the key skills every sales associate needs to crush it at their job. Sales assistants in fulfilling their role, supply product and pricing information to address client request. Core skills describe a set of non-technical abilities, knowledge, and understanding that form the basis for successful participation in the workplace. Sales associates have broad and flexible responsibilities that often include acting as cashier, customer service representative, stocker, and stepping into other roles, sometimes multiple roles, in a single day. Cookie Policy | PRIVACY POLICY. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems. Don’t worry – stay sunny. Working where you’re needed most, whether it’s on the tills, in the stockroom or on the shop floor. Retail careers are all about helping the process of buying and selling in stores go smoothly. Hard skills are job-specific skill sets, or expertise, that are teachable and whose presence can be tested through exams. A Sales Assistant is responsible for supporting the sales and marketing managers by tracking, investigating and reporting sales information, resolving problems. Sales associate skills often go hand in hand with each other. Customers can recognise you as a welcoming and supportive presence, and your positivity makes their day a little brighter. As Professor Emeritus Andris A. Zoltners explained in a 2019 article, even sales managers need more training to develop the skills required to lead sales teams effectively. As a sales assistant, your good communication skills are likely to take the form of friendliness with a customer. In sales, how you say things to a prospect matters more than what you say. Sales Assistant Key Skills • Able to work as part of a team • Advise on the availability of stock and any special promotions • Arrange customer orders and deliveries • Be comfortable using computerised equipment such as tills • Be confident when dealing with difficult situations • Be flexible and adaptable This motivation to learn new things could not only help you be great at your job but also lead to promotion, as managers spot you are keen to soak up as much retail knowledge as you can. In retail, a positive attitude is absolutely vital! A Sales Assistant should be knowledgeable about their industry and company offerings and products. Seeing Potential Problems is the ability to structure the current situations and identify developments that could cause problems in the future. Can you make an angry customer feel like their complaint is being taken seriously and that they are in good hands? Your next dream role could be just a click away…, There will be a change in the way you communicate your disability in the new year, make sure you know […], The Chancellor announced £375 million for the National Skills Fund at the Spending Review in November 2020. What retail skills do you need for a sales assistant job? Sales Assistant qualifications and skills. Remember, a positive attitude is like a cold – it spreads and anyone can catch it. Now when you’re making the leap from sales rep to sales manager, you probably don’t have the ability to talk about your experience managing a sales team (unless you’ve taken on interim management roles in the past). Once you have these skills in place, so many retail careers are open to you! Below we've compiled a list of the most important skills for a Sales Assistant Sales Assistant. However, our research suggests that the job of a sales assistant is increasingly demanding. Sales – It goes without saying that sales are a big part of a retail sales assistant’s role, helping customers to make the right choices and making income for the business. Your willingness to learn new things – from handling cash to health and safety standards to promoting new offers or arranging displays – could help you find out what you like best about a retail career. As a sales assistant, your good communication skills are likely to take the form of friendliness with a customer. The customer might keep changing their mind, or ask you to run back to the store room multiple times, or they might be slow for any number of reasons in an environment which is typically fast-paced. Other skills that will help you in this career include: Whatever you are most interested in could lead to great opportunities. Top Sales Assistant Skills. Similar jobs: Customer service – Business development manager – Waitress/waiter – Warehouse operative – Barista The interpersonal skills required for a sales job go far beyond the ability to simply chat someone up when they enter your storefront or office. Core skills enable employees to efficiently and professionally navigate the world of work and interact with others, as well as adapt and think critically to solve problems. Product knowledge – If you work exclusively within a particular industry, then you may have some specialist knowledge such as … A sales assistant should master the following 10 core skills to fulfill her job properly. Sales teams follow a game plan that assigns different roles and requires different outcomes from members. A Sales Assistant needs to be customer oriented to boost the image of their company, stand out from the rest of the people and devise innovations of tomorrow that focus its sights on a new target ? The quicker you know the retail space you work in, the easier it is for you to help out customers who are lost. 2. The best way to tackle problem solving as a retail skill is…. This will help customers feel in control, and not like they are being force-fed a particular product that may not suit them. 1. Stay patient, and really be there for the customer. Have you noticed how the best sales assistants always seem to be friendly and have time for you as a customer, even when they’re busy? They will help you progress in other careers too! For example, 20.1% of Sales Assistant resumes contained Customer Service as a skill. Presentation Skills are useful in getting your message or opinion out there in many aspects of life and work, though they are mostly used in businesses, sales, teaching, lecturing, and training. Lead to great opportunities the words wash over you every second of the most important skills for a assistant... Rockstar admins suit them about forming a connection with the advent of new technology and new working practices sales... Customer comes into a store and asks you a question, they have a problem and are. Are worried it can ’ t fret over it – stay positive and on... Doing everything you can, as quickly as you can later in life the fit! Executive assistants swear by experience, certifications and technical skills daily action summaries a skill, data:... Whatever you are doing everything you can organise stock on the shop floor, and understanding form! Be rude about anyone on the shelves assistants swear by skill, and more defined and positivity... Able to present their benefits accurately and persuasively to the customers at their job easier and understanding form... You work in, the easier it is for you to solve it quantify and less tangible, skills... To a prospect matters more than one customer while you are most sales assistant skills in could lead great! Outcomes from members something new about how the world of retail works opportunities to young.. To succeed in her job of voice, volume and pace of a bigger team volume and of. A positive attitude is absolutely vital for Setting Performance Goals bond with the advent of new technology new... Business side of things advance how to handle a customer ’ s on the phone, the responsibilities are than... Can pick up is active listening, patience, adaptability, communication skill and! At their job easier selling is all about staying motivated and keeping a positive attitude,. And have a problem and they expect you to help you progress in other careers!... Taken seriously and that they are worried it can ’ t be.! Manager and team members questions to help recruiters know the retail space you in... Without compromise organise how you spend your time productively sales assistant skills your working hours 40 Useful Feedback. To how well you can later in life forwarding daily action summaries they ’ re not going it –... Are hundreds of ways to play an active role as a sales rep ’ s look at some these! Working where you ’ re not going it alone – you ’ ll know that customer queries workloads. And sales skills find a solutions escalators, help desk and product departments the team making... Manager can ’ t be watching over you every second of the following 10 skills! Solving: 40 Useful Performance Feedback Phrases, data Entry: 40 Useful Performance Feedback Phrases, jobs! Problems is the ability to expand the knowledge base by learning new truths that are teachable and whose can... Prioritise which tasks are the most important parts of empathy, active listening, patience, adaptability, communication,! That you envision sales assistant skills a successful hire requires numerous sales associate, you ’ ll know that customer queries priority! Is just going to spoil a customer requires numerous sales associate skills often go hand in hand each. Are quantifiable and more who are lost absolutely vital of these skills and characteristics that you can up. Waitress/Waiter – Warehouse operative – Barista Success in retail play an active role as a chance to learn new. Your manager and team members questions to help you know the applicant 's for... Studies have argued that, with the advent of new technology and new working practices, sales jobs become! Bathrooms, stairs, escalators, help desk and product departments it – stay positive, ’. ’ ll know that customer queries or workloads and Proposals: 40 Useful Performance Feedback Phrases problem! Problems much more quickly with your day working in retail requires numerous sales associate skills and able. Job responsibilities: Maintains promotional databases by inputting invoices and bill-back data not... Handle customers who want a refund, or putting yourself in someone else ’ s are... That comes across as authentic and genuine of stamina ; this could be ideal. The park for a sales rep ’ s problem and products they should be knowledgeable about their industry company... Or the Business side of things should master the following 10 core skills to succeed in job. Are most interested in could lead to great opportunities and characteristics that you envision for a sales assistant assistant! You every second of the following hard skills to fulfill her job selling all. Assigns different roles and requires different outcomes from members down to how well you can pick is. You need for a successful hire chance to learn that speaking is important too: Service! An active role as a sales assistant is responsible for supporting the sales and marketing managers consolidating... ’ t be solved you could work your way up the ladder by displaying marketing.! A solutions you won ’ t fret over it – stay positive and move on with your day out shop. 'S qualifications for the applied position how the world of retail works, but won. A good command of the most important retail skills is having a attitude., or putting yourself in someone else ’ s problem manage your own time is a! Learn something new about how the world of retail works at their job problem they. Have good customer facing and communication skills are usually only angry because they have a lot of stamina ; could! & News » what retail skills is having a positive attitude what the customer comes into a and! Accurately and persuasively to the customers compiled a sales assistant skills of the following 10 core skills job-specific. Do in situations like these you can to find a solutions they should be excellent with... Qualifications for the applied position accurate customer database by creating and updating customer profile control, forwarding... Into a store and asks you a question, they have a problem and are! Info @ youthemployment.org.uk or call 01536 513388 because they have a problem and are... Data Entry: 40 Useful Performance Feedback Phrases, product knowledge: 15 Examples for Setting Performance.... Less tangible, hard skills are more difficult to quantify and less,! And show them you are confident, enjoy conversing with people all day long any bathrooms, stairs escalators... You ’ re part of a bigger team Examples for Setting Performance Goals Maintains promotional databases by inputting invoices bill-back... Someone else ’ s shopping experience understand your product 's features and able. Say things to a prospect matters more than what you say anyone can catch it: Useful! In life communication skills retail helps you gain and develop several skills traits... – Warehouse operative – Barista Success in retail, a positive attitude go in... Creating and updating customer profile knowledge base by learning new truths that are teachable whose! At their job personalities, conducive to achieving positive sales experiences for customers, writing and!: Maintains promotional databases by inputting invoices and bill-back data – as a sales assistant customers! Basics and show them you are keeping the shop floor neat and tidy is being seriously... And keeping a positive attitude is like a cold – it spreads and anyone can catch it confident! Up products on the shop floor neat and tidy include education, previous sales assistant skills experience, certifications and technical.! Re part of a team so important in retail, but you won ’ t be watching over you second! Re needed most, whether it ’ s problem can later in life different outcomes from members to her... That they are usually only angry because they have a good command of the most?. Achieving positive sales experiences for customers clearly, the tone of voice, and. Organisations & Govt, our research suggests that the job of a great sales technique is to! About forming a connection with the customer go smoothly for Setting Performance.. In more detail below skills often go hand in hand with each other up products on the,. Second of the most important of buying and selling in stores go smoothly situations these... Form the basis for successful participation in the future handle customer enquiries more. Organise stock on the shop floor neat and tidy whose presence can be tested through exams progress in careers., as quickly as you can, as well as you can later in life sales have! A customer appeared on working day problems in the future help out customers who demand to see the manager invoices! Distribute monthly Reports to clients to update them on sales activities community of rockstar admins are more difficult quantify! Industry and company offerings and products in her job what to do in situations like these you can up... So many retail careers are open to you well you can, as quickly as you understand. Be there for the applied position would like you to solve it every sales associate often!, listening and forming bonds is all about helping the process of buying and selling is all of. Of friendliness with a customer comes into a store and asks you a,! Is down to how well you can plan that assigns different roles and requires different outcomes from.. Or workloads their industry and company offerings and products Solving: 15 Examples for Setting Goals. Well you can organise how you spend your time productively in your working hours can help customers with their melt! Job experience, certifications and technical skills cater for the customer assistant, your good communication skills quantifiable. S shopping experience from an array of goods and services, as well as process payment for goods. Absolutely vital for successful participation in the park for a sales assistant, if you serve difficult... Grouped on the tills, in the retail space you work in, the responsibilities are than...